FAQs

ORDERS

Do you charge shipping?
No, we provide free shipping Australia wide

Where do you ship?
Australia only  

Do you accept returns and offer refunds?
Yes, in the off chance you are not satisfied with your purchase we offer a full refund within 30 days. Contact us at hello@thehabitat.co to lodge your request for a refund.
Your item must be unused and in the same condition you received it (including the original packaging) to be elidable for a full refund.


PRODUCT INFORMATION

Why soap tablets?  
The personal care and beauty industry produces more than 120 billion units of packaging every year globally - most of which are not truly recyclable. Adding excessive waste to landfill, our oceans and our bodies. This plastic doesn’t break down but rather breaks up into micro plastics which leach harmful chemical into our environment – eventually making their way into our bodies.
Rethinking our approach to traditional hand soap and removing unnecessary plastic can help us clean up our waterways and reduce our exposure to toxic chemicals.  
 
Why not soap bars?
Most people prefer foaming or liquid soap over bar soaps. Feedback indicates this is due to concerns over bacterial growth in damp environments and general preference for pump soaps in shared environments. 
We like the fact that foam soaps are more eco-friendly compared to soap bars, requiring less water. 
 
How do your tablets work?
The process is very straight forward.
Step 1: Fill the bottle with cold or warm water. Leave room for foaming pump.
Step 2: Drop soap tablet into bottle. Leave to dissolve for 10-15 minutes
Step 3: Pump we recommend two pumps to create a lather. Rinse well with water.
Only one tablet per bottle is needed.
 
What’s in your tablets?
Sodium Bicarbonate, Citric Acid, Sodiam Benzoate, Polyethylene Glycol, Soldium Dodecyl sulfate, Sodium Lauroyl Glutamate, Glycerin, Sodium C14-16 Olefin Sulfonate, Disodium EDTA, Fragrance.

Are the tablets non-toxic?
Our tablets are lab tested for best results. They are non-toxic. Paraben and Phthalate free. Cruelty-free & Vegan-friendly. All ingredients are included on EPA Safer Chemical Ingredients List.
 
How long does 1 tablet last for?
1 soap tablet makes 250ml of foaming hand soap lasting approximately 6 weeks. 
On average, Each Kit lasts a minimum of 6 months.

What’s your packaging made from?
The Habitat reusable dispenser is made from glass with an aluminium pump. Although durable and designed to be reused, each compartment is 100% recyclable. 
All other packaging is made from recycled natural Kraft paper and natural dyes. Natural Kraft paper is a single material that lends itself to recycling. Its long fives, which can be recycled several times, make it perfect for managing packaging at the end of its lifecycle. 
 
Is your packaging compostable?
Yes, we’ve used vegetable ink so our packaging is home compostable and biodegradable.


OUR COMPANY

Where are your products made?
Our products are all designed in Australia. 
Our soap tablets are made responsibly in China while all packaging is Australian made. 

Where is your company located?
We are based in Melbourne, Australia.
Habitat is 100% Australian owned. 

Do you sell wholesale? 
Yes! For wholesale orders please email hello@thehabitat.co